(USA) Tire & Battery Technician - Automotive

Walmart•Evans, CO
•$21 - $29•Onsite

About The Position

As a Tire and Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas and work collaboratively with associates to meet members’ expectations. The role involves advising members, handling sales and transactions, maintaining inventory and service-area standards, and using department tools and digital systems. You will also help train and support team members while following company policies, safety requirements, and standards of ethics and integrity.

Requirements

  • Valid state-issued driver's license.
  • Must be 18 years of age or older.
  • Successfully complete all job-required trainings and assessments within the prescribed time period if hired.

Nice To Haves

  • Experience in the auto service industry.
  • Retail experience.

Responsibilities

  • Collaborate with team members to fulfill sales and service requests, educate associates about tools, tasks, and resources, and mentor new technicians.
  • Provide safe and efficient customer service and develop effective interpersonal skills.
  • Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
  • Use Point of Sale systems, phone and in-person selling techniques, handheld technology, and other digital tools to support sales, service, safety, and associate engagement.
  • Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
  • Operate cash registers and process transactions.
  • Maintain the physical work area, inventory accuracy, audit standards, and safety and compliance requirements.
  • Report complaints, safety hazards, and problems with products, services, or work areas; complete required paperwork, logs, and documentation.
  • Ensure merchandise is packaged, labeled, and stored in accordance with company policies and procedures.
  • Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
  • Model high-quality member service, support training, and help develop, influence, and inspire associates.
  • Follow company policies, procedures, ethics standards, and business processes; use the Open Door Policy and communicate progress, priorities, and improvement opportunities.
  • Build respectful and trusting team relationships, mentor others, recognize contributions, and support a culture of belonging.
  • Serve customers and members, make decisions using reliable information, and pursue continuous improvement while adapting to change and new technologies.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase plan.
  • Company-paid life insurance.
  • Paid time off, including PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
  • Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U company-paid education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
  • Performance-based bonus awards.
  • Potential hourly premiums of $0.35 to $3.00 in specific circumstances.
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