(USA) Tire & Battery Technician - Automotive

Walmart • Austin, TX

1d • $21 - $29 • Onsite

About The Position

As a Tire & Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas and work with other associates to meet members’ expectations. The role involves supporting sales and service requests, applying tire and battery safety and service knowledge, using digital tools and equipment, operating cash registers, processing transactions, maintaining inventory and documentation, and assisting members with purchasing decisions and concerns. Technicians also model high-quality service, support and train team members, and follow company policies and standards of ethics, integrity, safety, and compliance.

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Must successfully complete all job-required trainings and assessments within the prescribed time period if selected.

Nice To Haves

• Experience in the auto service industry.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
• Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
• Use Point of Sale systems, phone and in-person selling techniques, and digital tools to plan and drive sales, improve service, support associate engagement, and make business decisions.
• Communicate equipment, tools, and supply needs to the TBC Lead; track and monitor returns and special orders.
• Operate cash registers and process transactions.
• Maintain inventory, audit, safety, and compliance standards; report complaints, hazards, and problems involving products, services, or work areas.
• Complete required paperwork, logs, and documentation, and ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
• Advocate for the brand by valuing the member experience and modeling high-quality service and products.
• Support training and development of team members and foster respectful, supportive, and team-oriented work.
• Follow company policies, procedures, ethics standards, and action plans; use the Open Door Policy and apply these standards in business processes.
• Complete assignments and priorities by collaborating with managers, coworkers, customers, and business partners; communicate progress and recommend improvements.
• Help create a respectful, inclusive workplace, build trusting relationships, communicate positively, and recognize and mentor others.
• Act with integrity and accountability, serve customers and members, make informed decisions, and pursue continuous improvement and learning.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Company-paid Live Better U education program for eligible full-time and part-time associates, covering tuition, books, and fees for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed