(USA) Tire & Battery Technician - Automotive (Part-Time)

Sam's East•Portage, MI

41d•Onsite

About The Position

As a Tire & Battery Center Technician, you will work to provide safe and efficient service in both the sales and service areas of the department. You will work collaboratively with other associates to ensure the club meets the member’s expectations. This role involves leveraging digital tools, operating Point of Sale systems, and engaging with members to understand and fulfill their needs. You will also be responsible for maintaining inventory, ensuring merchandise is packaged and stored correctly, and handling customer complaints and safety hazards. The position requires adherence to company policies, ethical standards, and a commitment to creating a positive and inclusive work environment. You will also be expected to drive continuous improvement, adapt to new technologies, and support team members through change.

Requirements

Valid state-issued driver's license.
Must be 18 years of age or older.
Must successfully complete all job-required trainings and assessments within a prescribed time period.

Nice To Haves

Auto service industry experience
Retail Experience

Responsibilities

Collaborate with team members to fulfill sales and service requests.
Educate other associates on tools, tasks, and resources, and mentor new technicians.
Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, and equipment operations.
Utilize digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement.
Communicate equipment, tools, and supplies needs to the TBC Lead.
Track and monitor returns and special orders.
Operate cash registers and process transactions.
Work hands-on in the physical area, maintaining accurate inventory.
Audit safety and compliance standards.
Report TBC complaints, safety hazards, and problems with products, services, and work areas.
Complete paperwork, logs, and other required documentation.
Ensure merchandise is packaged, labeled, and stored in accordance with company policies and procedures.
Identify member needs and assist members with purchasing decisions and resolving issues and concerns.
Act as a brand advocate by valuing the members' experience in the TBC area and modeling high-quality service and products.
Develop, influence, and inspire others in a respectful, supportive, and team-oriented style.
Assist in training team members.
Comply with company policies, procedures, and standards of ethics and integrity.
Complete work assignments and priorities by using policies, data, and resources.
Collaborate with managers, coworkers, customers, and other business partners.
Identify priorities, deadlines, and expectations.
Carry out tasks, communicate progress and information.
Determine and recommend ways to address improvement opportunities.
Adapt to and learn from change, difficulties, and feedback.
Embrace differences in people, cultures, ideas, and experiences.
Create a workplace where associates feel seen, supported, and connected through a culture of belonging.
Create opportunities for all associates to thrive and perform.
Help to attract the best talent.
Work as a team, build strong and trusting relationships.
Communicate with impact, energy, and positivity to motivate and influence.
Strengthen the team by helping, developing, and mentoring others.
Recognize others' contributions and accomplishments.
Maintain and promote the highest standards of integrity, ethics, and compliance.
Model the Walmart values to support and foster our culture.
Hold oneself and others accountable.
Support Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
Act in a selfless manner and be consistently humble, self-aware, honest, fair, and transparent.
Deliver results while putting the customer first.
Make decisions based on reliable information, balance short and long-term priorities, and consider how own work impacts the teams ability to deliver on our purpose for all stakeholders.
Display curiosity and a desire to learn.
Take calculated risks and demonstrate courage and resilience.
Drive continuous improvements.
Be open to and use new technologies and skills.
Support others through change.

Benefits

Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
PPTO (Paid Time Off)
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption expense reimbursement
Surrogacy expense reimbursement
Company paid education benefit program (Live Better U) for full-time and part-time associates, covering high school completion, bachelor's degrees, English Language Learning, and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply.