(USA) Tire & Battery Technician - Automotive

Walmart•Evanston, IL

5d•$21 - $29•Onsite

About The Position

As a Tire & Battery Center Technician, you provide safe and efficient service in the sales and service areas of the department and help deliver a positive member experience. You collaborate with associates to meet member expectations, follow safety and compliance protocols, and apply tire and battery industry guidelines and service standards. The role involves operating equipment and point-of-sale systems, using digital tools and handheld technology, processing transactions, and maintaining inventory, audit, safety, and compliance standards. You also support and mentor team members, identify member needs, assist with purchasing decisions, resolve concerns, and report equipment needs, complaints, hazards, and product or service issues. The position is at the Sam’s Club location at 2450 Main St, Evanston, Illinois. The stated hourly wage range is $20.50 to $28.50, with possible additional premiums depending on schedule, facility, season, or work performed. A valid state-issued driver’s license and age 18 or older are required. Successful completion of required training and assessments within the prescribed time period is also required.

Requirements

Valid state-issued driver's license.
Must be 18 years of age or older.
Must successfully complete all job-required trainings and assessments within the prescribed time period if selected.

Nice To Haves

Auto service industry experience.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests and help provide safe, efficient customer service.
Educate associates on tools, tasks, and resources, and mentor and assist in training technicians and team members.
Apply safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operating procedures, product specifications, and seasonal product knowledge.
Use point-of-sale systems, phone and in-person selling techniques, digital tools, handheld technology, and related systems to support sales, service, safety, and associate engagement.
Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
Operate cash registers and process transactions.
Maintain accurate inventory, audit, safety, and compliance standards; complete paperwork, logs, and other required documentation.
Report complaints, safety hazards, and problems involving products, services, equipment, or work areas.
Package, label, and store merchandise according to company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve member issues and concerns.
Model high-quality service and respectful, supportive, team-oriented behavior; help develop and inspire others.
Complete work assignments and priorities by following policies and using data and resources, collaborating with relevant partners, communicating progress, meeting deadlines, and recommending improvements.
Uphold company policies, ethics, and integrity standards and apply the Open Door Policy.
Support a culture of belonging, teamwork, accountability, continuous improvement, and learning through change.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off (PTO and/or PPTO), which may be used for vacation, sick leave, holidays, or other purposes, subject to job classification and length of employment.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U company-paid education benefits for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.