(USA) Tire & Battery Technician - Automotive

Walmart • Montgomery, AL

16d • $19 - $27 • Onsite

About The Position

As a Tire and Battery Center Technician, you will provide safe and efficient service in both sales and service areas and help deliver a positive member experience. You will collaborate with associates to meet member expectations, support tire and battery sales and service, and maintain safe, compliant, and effective department operations.

The role includes supporting teammates and training new technicians; applying knowledge of tire and battery products, equipment, safety requirements, and service standards; using digital tools and point-of-sale systems; processing transactions; managing inventory, returns, and special orders; maintaining equipment and supplies; completing required documentation; and addressing member needs and concerns. Technicians are expected to model respectful, ethical, customer-focused teamwork and contribute to continuous improvement.

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Successfully complete all job-required training and assessments within the prescribed time period.

Nice To Haves

• Experience in the auto service industry.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests, educate associates, and mentor new technicians.
• Provide safe, efficient customer service and communicate effectively with members and coworkers.
• Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
• Use Point of Sale systems, handheld technology, and other digital tools to support sales, service, safety, and business decisions.
• Communicate equipment, tools, and supply needs to the TBC Lead; track and monitor returns and special orders.
• Operate cash registers and process transactions.
• Maintain the physical work area and uphold inventory, audit, safety, and compliance standards.
• Report complaints, safety hazards, and problems with products, services, or work areas.
• Complete paperwork, logs, and other required documentation; ensure merchandise is packaged, labeled, and stored according to company policies.
• Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
• Model high-quality service and act as a brand advocate for the member experience.
• Assist with training, developing, and mentoring team members and support a respectful, inclusive, team-oriented workplace.
• Comply with company policies, procedures, and standards of ethics and integrity.
• Complete work assignments and priorities using policies, data, and resources; communicate progress and recommend improvements.
• Put customers and members first, make informed decisions, and support continuous improvement and adoption of new technologies.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Company-paid Live Better U education program, including tuition, books, and fees for eligible associates.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed