(USA) Tire & Battery Technician - Automotive

Walmart • Shenandoah, TX

13h • Onsite

About The Position

As a Tire & Battery Center Technician, you provide safe and efficient service in the sales and service areas of the department and help deliver value to members. You collaborate with other associates to meet member expectations, provide customer service, and support department operations.

The role involves applying tire and battery safety and service standards, operating equipment and digital tools, assisting members with purchasing decisions, processing transactions, maintaining inventory and required records, and reporting equipment needs, hazards, complaints, and product or service issues. You also support and mentor team members, help with training, and model respectful, team-oriented service.

Associates are expected to follow company policies and standards of ethics and integrity, prioritize and complete assigned work, communicate progress, adapt to change and feedback, and contribute to a workplace where people feel supported and included.

Requirements

• Valid state-issued driver's license.
• Must be at least 18 years of age.
• Must successfully complete all job-required trainings and assessments within the prescribed time period.

Nice To Haves

• Auto service industry experience.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests and provide safe, efficient customer service.
• Educate associates on tools, tasks, and resources, and mentor and help train new technicians and team members.
• Apply safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operating procedures, TPMS knowledge, product specifications, and seasonal product knowledge.
• Use Point of Sale systems, handheld technology, and other digital tools to support sales, service, safety, business decisions, and associate engagement.
• Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
• Operate cash registers and process transactions.
• Maintain inventory, audit, safety, and compliance standards; complete paperwork, logs, and other required documentation.
• Ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve member issues and concerns.
• Report TBC complaints, safety hazards, and problems with products, services, and work areas.
• Complete assigned work and priorities using policies, data, and resources; communicate progress and recommend ways to address improvement opportunities.
• Model respectful, supportive, team-oriented behavior; develop, influence, and inspire others and recognize their contributions.
• Follow company policies, procedures, and standards of ethics and integrity, and support company goals and values.

Benefits

• Performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off and/or PPTO, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Company-paid education benefit program through Live Better U, including tuition, books, and fees for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed