(USA) Tire & Battery Technician - Automotive

Walmart • Wichita Falls, TX

14d • $19 - $27 • Onsite

About The Position

As a Tire and Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas, helping deliver a strong member experience. You will collaborate with other associates to meet member expectations, follow safety and compliance protocols, use service equipment and digital tools, support sales and transactions, maintain inventory and documentation, and help train and mentor team members. The role also includes modeling respectful, ethical, customer-focused teamwork and adapting to new tools, technologies, and processes.

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Must successfully complete all job-required training and assessments within the prescribed time period if hired.

Nice To Haves

• Auto service industry experience.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests and provide safe, efficient customer service.
• Educate associates on tools, tasks, and resources, and mentor new technicians.
• Apply tire and battery industry guidelines, safety and compliance protocols, service standards, equipment operation knowledge, TPMS knowledge, product specifications, and seasonal product information.
• Use Point of Sale systems, phone and in-person selling techniques, handheld technology, and other digital tools to support sales, service, safety, and associate engagement.
• Communicate equipment, tool, and supply needs to the Tire and Battery Center Lead; track and monitor returns and special orders.
• Operate cash registers and process transactions.
• Maintain the physical work area and accurate inventory, and follow audit, safety, and compliance standards.
• Report complaints, safety hazards, and issues involving products, services, or work areas.
• Complete paperwork, logs, and other required documentation.
• Package, label, and store merchandise according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
• Represent the brand by valuing the member experience and modeling high-quality service and products.
• Support training, development, and mentoring of team members; help identify and address training roadblocks.
• Follow company policies, procedures, ethics and integrity standards, and related action plans; use the Open Door Policy.
• Complete work assignments by setting priorities, collaborating with relevant partners, communicating progress, and recommending improvements.
• Promote a respectful, supportive, inclusive, and team-oriented workplace.
• Put customers and members first, make decisions using reliable information, and consider how work affects team outcomes.
• Learn, adapt to change and feedback, and support continuous improvement and the use of new technologies.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Company-paid Live Better U education program for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
• Competitive pay and performance-based bonus awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed