(USA) Tire & Battery Technician - Automotive

Walmart • Kokomo, IN

13d • $19 - $27 • Onsite

About The Position

As a Tire and Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas and help meet members’ expectations. You will collaborate with associates, support sales and service requests, and deliver customer service. The role involves applying tire and battery industry knowledge, safety and compliance protocols, service standards, equipment operation, and TPMS knowledge. You will also use digital tools and systems, handle transactions and inventory-related tasks, maintain equipment and supplies, complete required documentation, and assist with training and mentoring team members.

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Must successfully complete all job-required trainings and assessments within the prescribed time period if hired.

Nice To Haves

• Auto service industry experience.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests, educate associates about tools, tasks, and resources, and mentor new technicians.
• Provide safe and efficient customer service using knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operation, TPMS, product specifications, and seasonality.
• Use Point of Sale systems, phone and in-person selling techniques, handheld technology, and other digital tools to support sales, service, safety, and associate engagement.
• Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
• Operate cash registers and process transactions.
• Maintain the physical work area and accurate inventory, audit, safety, and compliance standards.
• Report TBC complaints, safety hazards, and problems with products, services, or work areas.
• Complete paperwork, logs, and other required documentation; ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
• Model high-quality member service and help train, develop, and mentor team members.
• Follow company policies, procedures, ethics, and integrity standards, including use of the Open Door Policy.
• Complete assignments and priorities by using policies, data, and resources; collaborate with managers, coworkers, customers, and other business partners; communicate progress; and recommend improvements.
• Contribute to a respectful, supportive, team-oriented workplace and help colleagues develop.
• Serve customers and members, make decisions based on reliable information, and support continuous improvement and the adoption of new technologies and skills.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Company-paid education program through Live Better U for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed