(USA) Tire & Battery Technician - Automotive

Walmart•Wichita, KS

16d•$19 - $27

About The Position

As a Tire and Battery Center Technician, you provide safe and efficient service in both the sales and service areas of the department and deliver a positive member experience. You collaborate with associates to meet member expectations, provide tire and battery services, and support the club’s sales and service operations. The role involves using service equipment and digital tools, maintaining safety and compliance standards, assisting members with purchases and concerns, and supporting the training and development of team members. The position also requires upholding company policies, ethics, and standards; completing assignments and documentation; communicating progress and improvement opportunities; and contributing to a respectful, supportive, and team-oriented workplace. Walmart and its subsidiaries maintain a drug-free workplace and a no-tolerance policy regarding illegal drugs and alcohol on the job.

Requirements

Valid state-issued driver's license.
Must be 18 years of age or older.
Must successfully complete all job-required training and assessments within the prescribed time period if hired.

Nice To Haves

Experience in the auto service industry.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
Provide safe, efficient customer service and develop interpersonal skills that support member service.
Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operation, TPMS, product specifications, and seasonality.
Use Point of Sale systems and phone and in-person selling techniques.
Use digital tools and handheld technology to plan and drive sales, improve the service experience, support associate engagement, and make timely business decisions.
Communicate equipment, tools, and supply needs to the Tire and Battery Center Lead; track and monitor returns and special orders.
Operate cash registers and process transactions.
Maintain accurate inventory, audit, safety, and compliance standards; report complaints, hazards, and problems with products, services, or work areas.
Complete paperwork, logs, and required documentation, and ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
Model high-quality service as a brand advocate, support associate training, and help develop, influence, and inspire others.
Follow company policies, procedures, ethics, and integrity standards, including using the Open Door Policy and implementing related action plans.
Complete work assignments and priorities by using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and recommend ways to address improvement opportunities.
Help create an inclusive and supportive workplace, build trusting relationships, mentor others, and recognize contributions.
Put customers and members first, make decisions based on reliable information, and support continuous improvement and learning.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes, subject to job classification and length of employment.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U company-paid education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.