(USA) Tire & Battery Technician - Automotive

Walmart • Evanston, IL

4d • Onsite

About The Position

As a Tire & Battery Center Technician, you provide safe and efficient service in the sales and service areas of the department and help deliver a positive member experience. You collaborate with other associates to meet members’ expectations, support sales and service requests, and maintain safe, compliant department operations.

The role involves applying knowledge of tire and battery products, service standards, safety requirements, equipment, and TPMS; using digital tools and systems to support service and business decisions; and handling transactions, inventory, equipment and supplies, documentation, and member concerns. You also help train and mentor team members and model respectful, supportive, high-quality service.

The position requires a valid state-issued driver’s license and that the candidate be at least 18 years old. Required job training and assessments must be completed within the prescribed time period. The stated hourly wage range is $20.50 to $28.50, with possible premiums in certain circumstances.

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Must successfully complete all job-required training and assessments within the prescribed time period if selected.

Nice To Haves

• Auto service industry experience.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
• Provide safe and efficient customer service while developing interpersonal and communication skills.
• Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
• Use Point of Sale systems, phone and in-person selling techniques, handheld technology, and other digital tools to support sales, improve service, and make business decisions.
• Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
• Operate cash registers and process transactions.
• Maintain the physical work area and uphold inventory, audit, safety, and compliance standards.
• Report TBC complaints, safety hazards, and problems with products, services, or work areas; complete required paperwork, logs, and documentation.
• Ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
• Model high-quality member service and act as a brand advocate in the TBC area.
• Support training and development of team members, help address roadblocks, and encourage respectful, supportive, team-oriented work.
• Follow company policies, procedures, ethics, and integrity standards, including using the Open Door Policy and implementing related action plans.
• Complete work assignments and priorities by collaborating with managers, coworkers, customers, and business partners; communicate progress, meet deadlines and expectations, and recommend improvements.
• Build trusting relationships, communicate positively, help develop and mentor others, and recognize their contributions.
• Act with integrity and accountability, put customers and members first, make informed decisions, learn from change and feedback, and support continuous improvement and adoption of new technologies.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U company-paid education benefit, including eligible tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
• Performance-based bonus awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed