(USA) Tire & Battery Technician - Automotive

Walmart•Chino, CA

23d•Onsite

About The Position

As a Tire & Battery Center Technician, you provide safe and efficient service in the sales and service areas of the department and help deliver a positive member experience. You collaborate with other associates to meet members’ expectations and contribute to the club’s service, safety, and operational standards. The role includes providing tire and battery services, maintaining knowledge of safety and compliance protocols, industry guidelines, service standards, equipment operations, tire pressure monitoring systems (TPMS), product specifications, and seasonal products. You use digital tools and handheld technology to support sales, service, safety, and training. You also operate cash registers, process transactions, maintain inventory and documentation, package and store merchandise according to company policies, communicate equipment and supply needs, and help resolve member questions and concerns. You are expected to support and mentor other associates, model respectful and high-quality service, adapt to new tools and changes, and follow company policies, procedures, and standards of ethics and integrity. The position is located at the Sam’s Club in Chino, California. The hourly wage range is $21.00 to $29.00, with possible premiums of $0.35 to $3.00 per hour in specified circumstances.

Requirements

Valid state-issued driver's license.
Must be 18 years of age or older.
Successfully complete all job-required training and assessments within the prescribed time period if hired.

Nice To Haves

Experience in the auto service industry.
Retail experience.

Responsibilities

Provide safe and efficient service in the sales and service areas of the Tire & Battery Center.
Collaborate with team members to fulfill sales and service requests and help meet member expectations.
Educate associates on tools, tasks, and resources, and mentor or assist in training new technicians and team members.
Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
Use Point of Sale systems, phone and in-person selling techniques, handheld technology, and digital tools to support sales and service decisions.
Communicate equipment, tools, and supply needs to the TBC Lead; track and monitor returns and special orders.
Operate cash registers and process transactions.
Maintain inventory, audit, safety, and compliance standards; report complaints, hazards, product or service problems, and work-area issues.
Complete required paperwork, logs, and other documentation.
Ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve member issues and concerns.
Model respectful, supportive, team-oriented behavior and high-quality member service.
Complete work assignments and priorities using policies, data, and resources; communicate progress and recommend improvement opportunities.
Comply with company policies, procedures, standards of ethics and integrity, and related action plans.
Adapt to change, learn from feedback, and support others through change and use of new technologies.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off and/or PPTO, which may be used for vacation, sick leave, holidays, or other purposes, subject to job classification and length of employment.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U company-paid education benefit program for eligible full-time and part-time associates, covering tuition, books, and fees for eligible programs.
Performance-based bonus awards.
Possible hourly premiums in specified circumstances.