(USA) Tire & Battery Technician - Automotive

Walmart•Tulsa, OK

19d•Onsite

About The Position

As a Tire & Battery Center Technician, you provide safe and efficient service in the sales and service areas of the department while helping deliver a positive member experience. You collaborate with associates to meet member expectations, support sales and service requests, and help maintain a safe, organized, and compliant work area. The role involves using service equipment and digital tools, handling transactions and inventory, supporting other technicians, and applying company policies and standards.

Requirements

Valid state-issued driver's license.
Must be 18 years of age or older.
Must successfully complete required job trainings and assessments within the prescribed time period.

Nice To Haves

Experience in the auto service industry.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests, share knowledge of tools and resources, and mentor new technicians.
Provide safe and efficient customer service while communicating effectively with members and coworkers.
Follow safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operating procedures, and product specifications.
Use Point of Sale systems, phone and in-person selling techniques, and digital tools to support sales and service.
Use handheld technology and systems to make timely decisions related to services, safety alerts, product information, applications, and training.
Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
Operate cash registers and process transactions.
Maintain inventory, audit, safety, and compliance standards; report complaints, hazards, product or service problems, and work-area issues.
Complete required paperwork, logs, and other documentation; ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve member concerns.
Model high-quality service, support training, and help develop and mentor team members.
Follow company policies, procedures, ethics standards, and related action plans; use the Open Door Policy.
Complete work assignments and priorities, communicate progress, collaborate with relevant partners, and recommend improvements.
Promote a respectful, supportive, inclusive, and team-oriented workplace and uphold company values and integrity standards.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Company-paid education benefit through Live Better U, including tuition, books, and fees for eligible programs.