(USA) Tire & Battery Technician - Automotive

Walmart•Salisbury, MD

12d•$20 - $28•Onsite

About The Position

As a Tire & Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas and work collaboratively with associates to meet members’ expectations. The role involves delivering customer service, maintaining equipment and inventory, processing sales, following safety and compliance requirements, and supporting and mentoring team members. You will use handheld technology and other systems to make service and safety decisions, keep informed about products and training, and help improve the member experience.

Requirements

Valid state-issued driver's license.
Must be at least 18 years of age.
Must successfully complete all job-required trainings and assessments within the prescribed time period if selected.
Ability to meet the physical and service responsibilities described for work in the Tire & Battery Center.

Nice To Haves

Auto service industry experience.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
Provide safe and efficient customer service and communicate effectively with members and associates.
Demonstrate and apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operation, TPMS, product specifications, and seasonality.
Use point-of-sale systems, handheld technology, and other digital tools to support sales, service, safety, product information, and training.
Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
Operate cash registers and process transactions.
Maintain accurate inventory and follow audit, safety, and compliance standards.
Report complaints, safety hazards, product or service problems, and work-area issues.
Complete paperwork, logs, and other required documentation; ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
Advocate for the brand and model high-quality service; support, influence, inspire, and help train associates in a respectful, supportive, team-oriented manner.
Follow company policies, procedures, and ethics standards, use the Open Door Policy, and complete work assignments in line with priorities, deadlines, and expectations.
Build trusting relationships, communicate with impact and positivity, recognize others’ contributions, and help develop and mentor team members.
Serve customers and members, make informed decisions that consider team and stakeholder outcomes, and pursue continuous improvement while adapting to change and learning new skills.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off and/or paid protected time off, which may be used for vacation, sick leave, holidays, or other purposes.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U company-paid education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for qualifying programs.