(USA) Tire & Battery Technician - Automotive

Walmart • Waldorf, MD

2d • $20 - $28

About The Position

As a Tire and Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas and work collaboratively with associates to meet members’ expectations. The role involves assisting members with purchasing decisions, providing customer service, and handling tire and battery center operations in accordance with safety, compliance, and company standards.

You will use knowledge of tire and battery products, service standards, equipment, and TPMS systems; operate point-of-sale systems and digital tools; process transactions; monitor inventory, returns, and special orders; and maintain required records. You will communicate equipment and supply needs, report hazards and service issues, and help educate, train, and mentor associates. The position also calls for modeling respectful, ethical, customer-focused teamwork and supporting continuous improvement and the use of new technologies.

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Must successfully complete all job-required trainings and assessments within the prescribed time period if selected.

Nice To Haves

• Experience in the auto service industry.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
• Follow safety and compliance protocols, tire and battery industry guidelines, service standards, and equipment operating procedures.
• Use knowledge of tire pressure monitoring systems (TPMS), product specifications, seasonality, point-of-sale systems, and selling techniques.
• Use handheld technology and other digital systems to support sales, service, safety, product information, product applications, and training.
• Communicate equipment, tool, and supply needs to the Tire and Battery Center Lead; track and monitor returns and special orders.
• Operate cash registers and process transactions.
• Maintain accurate inventory, audit, safety, and compliance standards; report complaints, safety hazards, product or service problems, and work-area issues.
• Complete paperwork, logs, and other required documentation; ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
• Promote a high-quality member experience and model respectful, supportive, team-oriented service.
• Assist with training team members and help develop, influence, and mentor others.
• Comply with company policies, procedures, ethics, and integrity standards; use the Open Door Policy and implement related action plans.
• Complete work assignments and priorities by collaborating with managers, coworkers, customers, and business partners; communicate progress and recommend improvements.
• Build trusting team relationships, recognize others’ contributions, and support an inclusive workplace.
• Put customers and members first, make decisions based on reliable information, and consider how work affects team results.
• Learn, adapt to change, use new technologies and skills, and support continuous improvement.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off and/or paid protected time off; parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U company-paid education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed