(USA) Tire & Battery Technician - Automotive
About The Position
As a Tire & Battery Center Technician, you provide safe and efficient service in the department’s sales and service areas and help meet members’ expectations. You work collaboratively with associates to fulfill service requests, provide customer service, and support department operations. The role includes operating equipment and point-of-sale systems, handling transactions and inventory, maintaining safety and compliance, using digital tools, and assisting with training and mentoring team members. Technicians are expected to follow company policies, procedures, and standards of ethics and integrity; complete assigned work and documentation; communicate needs and issues; and contribute to a respectful, supportive, and team-oriented workplace. The position is based at the Sam’s Club location listed in Sioux Falls, South Dakota. The hourly wage range is $20.00 to $28.00, with possible premiums of $0.35 to $3.00 per hour in qualifying circumstances.
Requirements
- Valid state-issued driver's license.
- Must be 18 years of age or older.
- Must successfully complete all job-required training and assessments within the prescribed time period if hired.
Nice To Haves
- Experience in the auto service industry.
- Retail experience.
Responsibilities
- Collaborate with team members to fulfill sales and service requests, provide safe and efficient customer service, and mentor new technicians.
- Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operation, TPMS, product specifications, and seasonality.
- Use point-of-sale systems, handheld technology, and other digital tools to support sales, service, safety, training, and business decisions.
- Communicate equipment, tools, and supply needs to the TBC Lead; track and monitor returns and special orders.
- Operate cash registers and process transactions.
- Maintain accurate inventory and audit, safety, and compliance standards; report complaints, hazards, and issues involving products, services, or work areas.
- Complete paperwork, logs, and other required documentation; ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
- Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
- Advocate for the brand and deliver high-quality service while developing, influencing, inspiring, and assisting with training team members.
- Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress and recommend improvements.
- Model respectful teamwork, integrity, accountability, customer-first service, continuous improvement, and adaptability.
Benefits
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off and/or PPTO, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U company-paid education benefit for eligible full-time and part-time associates; programs range from high school completion to bachelor's degrees, English Language Learning, and short-form certificates, with tuition, books, and fees paid.
- Performance-based bonus awards.
- Potential premiums of $0.35 to $3.00 per hour in specific circumstances.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
