(USA) Tire & Battery Technician - Automotive

Walmart•Louisville, KY

14d•Onsite

About The Position

As a Tire & Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas and deliver a positive member experience. You will work collaboratively with other associates to meet member expectations, support sales and service requests, and help maintain safe, compliant, and effective department operations. The role includes using equipment and digital tools, processing sales and service transactions, maintaining inventory and documentation, assisting members with purchasing decisions, and communicating equipment, supply, safety, and product concerns. Technicians also support and mentor other associates, model respectful and high-quality service, and adapt to new tools, processes, and training. The position pays $21.00 to $29.00 per hour. Additional premiums of $0.35 to $3.00 per hour may apply in specific circumstances. The role is based at the Sam’s Club location at 6622 Preston Hwy, Louisville, Kentucky.

Requirements

Valid state-issued driver's license.
Must be at least 18 years of age.
Must successfully complete all job-required training and assessments within the prescribed time period if selected.
Ability to follow company policies, procedures, safety requirements, and standards of ethics and integrity.

Nice To Haves

Auto service industry experience.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests and help associates understand tools, tasks, and resources.
Mentor and assist in training new technicians and other team members.
Follow safety and compliance protocols, tire and battery industry guidelines, service standards, and equipment operating procedures.
Use knowledge of tire pressure monitoring systems (TPMS), product specifications, seasonality, point-of-sale systems, and selling techniques.
Use handheld technology and digital systems to make timely decisions related to services, safety alerts, product information, product applications, and training.
Communicate equipment, tool, and supply needs to the Tire & Battery Center Lead and track and monitor returns and special orders.
Operate cash registers and process transactions.
Maintain the physical work area and uphold inventory, audit, safety, and compliance standards.
Report complaints, safety hazards, product or service problems, and issues in work areas.
Complete paperwork, logs, and other required documentation.
Package, label, and store merchandise according to company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve member issues and concerns.
Model high-quality member service and respectful, supportive, team-oriented behavior.
Complete work assignments and priorities using policies, data, and resources; communicate progress; and recommend ways to address improvement opportunities.
Support company policies, procedures, ethics, and integrity standards, including use of the Open Door Policy.
Contribute to a respectful and inclusive workplace, build trusting relationships, and help develop and mentor others.
Deliver results while putting customers and members first, and support continuous improvement and adoption of new technologies and skills.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase benefit.
Company-paid life insurance.
Paid time off (PTO and/or PPTO), including use for vacation, sick leave, holidays, or other purposes.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Company-paid education through Live Better U, with programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are covered for eligible associates.
Performance-based bonus awards.