(USA) Tire & Battery Technician - Automotive

Walmart • Grand Forks, ND

27d • $20 - $28 • Onsite

About The Position

As a Tire and Battery Center Technician, you provide safe and efficient service in both the sales and service areas of the department, helping deliver an excellent member experience. You collaborate with associates to meet members’ expectations, support sales and service requests, and help maintain safe, compliant, and efficient operations.

The role involves applying knowledge of tire and battery products, service standards, safety protocols, equipment, and TPMS; using digital tools and point-of-sale systems; operating cash registers and processing transactions; maintaining inventory and documentation; and assisting members with purchasing decisions and service concerns. You also help train and mentor associates, communicate equipment and supply needs, and model respectful, ethical, customer-focused teamwork.

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Must successfully complete all job-required training and assessments within the prescribed time period if hired.

Nice To Haves

• Auto service industry experience.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests, provide safe and efficient customer service, and mentor or educate associates.
• Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
• Use point-of-sale systems, handheld technology, and other digital tools to support sales, improve service, respond to safety alerts, and access product and training information.
• Communicate equipment, tools, and supply needs to the TBC Lead; track and monitor returns and special orders.
• Operate cash registers and process transactions.
• Maintain accurate inventory, audit, safety, and compliance standards; complete required paperwork, logs, and documentation.
• Report complaints, safety hazards, and problems with products, services, or work areas.
• Package, label, and store merchandise according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
• Model high-quality member service and respectful, supportive, team-oriented behavior; assist with training and development of team members.
• Follow company policies, procedures, and standards of ethics and integrity, including using the Open Door Policy.
• Complete work assignments and priorities by collaborating with managers, coworkers, customers, and business partners; communicate progress and recommend improvements.
• Support an inclusive workplace, build trusting relationships, recognize others’ contributions, and help develop and mentor colleagues.
• Put customers and members first, make decisions based on reliable information, and pursue continuous improvement and learning.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off and/or PPTO, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U company-paid education benefits, including tuition, books, and fees for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed