(USA) Tire & Battery Technician - Automotive

Walmart • Chino, CA

26d • $21 - $29 • Onsite

About The Position

As a Tire and Battery Center Technician, you provide safe and efficient service in the sales and service areas of the department and help deliver a strong member experience. You collaborate with other associates to meet members’ expectations. The role involves tire and battery service knowledge, equipment and point-of-sale operation, member assistance, inventory and transaction tasks, safety and compliance, and supporting and mentoring team members.

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Must successfully complete all job-required trainings and assessments within the prescribed time period if selected.

Nice To Haves

• Experience in the auto service industry.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and help mentor new technicians.
• Provide safe and efficient customer service while applying safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS knowledge, product specifications, and seasonality.
• Use point-of-sale systems and phone and in-person selling techniques; use digital tools and handheld technology to support sales, service, safety, product information, and training.
• Communicate equipment, tool, and supply needs to the Tire and Battery Center Lead; track and monitor returns and special orders.
• Operate cash registers and process transactions; maintain accurate inventory and audit, safety, and compliance standards.
• Report complaints, safety hazards, and problems with products, services, and work areas; complete required paperwork, logs, and documentation.
• Ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
• Model high-quality service, support a respectful and team-oriented work style, assist with training, and develop and mentor other associates.
• Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress and recommend improvements.
• Follow company policies, procedures, and standards of ethics and integrity, including use of the Open Door Policy.
• Support a culture of belonging, accountability, continuous improvement, and service to customers and members.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Company-paid Live Better U education program for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed