(USA) Tire & Battery Technician - Automotive

Walmart•Tuscaloosa, AL

23d•Onsite

About The Position

As a Tire & Battery Center Technician, you provide safe and efficient service in the sales and service areas and work collaboratively with associates to meet members’ expectations. The role involves applying tire and battery safety and service standards, operating equipment and digital tools, supporting sales and member service, maintaining inventory and documentation, and helping train and mentor team members. Technicians are expected to uphold company policies and ethical standards and contribute to a respectful, supportive, team-oriented workplace.

Requirements

Valid state-issued driver's license.
Must be 18 years of age or older.
Must successfully complete all job-required trainings and assessments within the prescribed time period if selected.

Nice To Haves

Auto service industry experience.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
Apply safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS knowledge, product specifications, and seasonal product knowledge.
Use Point of Sale systems and phone and in-person selling techniques to support sales and service.
Use handheld technology and digital systems to make timely decisions about services, safety alerts, product information, product applications, and training; encourage adoption of tools.
Communicate equipment, tools, and supply needs to the TBC Lead; track and monitor returns and special orders.
Operate cash registers, process transactions, and perform hands-on work in the physical service area.
Maintain accurate inventory and meet audit, safety, and compliance standards; report complaints, hazards, and problems with products, services, and work areas.
Complete paperwork, logs, and other required documentation; ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
Model high-quality member service, support training, and develop, influence, and mentor associates in a respectful and team-oriented manner.
Follow company policies, procedures, and standards of ethics and integrity, including using the Open Door Policy and implementing related action plans.
Complete work assignments and priorities by using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and recommend improvements.
Support a culture of belonging, act with integrity, serve customers and members, and pursue continuous improvement and learning.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off and/or PPTO, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Company-paid Live Better U education program for eligible full-time and part-time associates, including tuition, books, and fees for eligible programs.
Performance-based bonus awards.
Hourly premiums may apply in specified circumstances.