(USA) Tire & Battery Technician - Automotive

Walmart•Granville, WV

12d•$19 - $27•Onsite

About The Position

As a Tire and Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas and help deliver a positive member experience. You will collaborate with other associates to meet members’ expectations, follow safety and compliance protocols, use service equipment and digital tools, and support the department’s operations. The role also includes assisting with purchasing decisions, resolving member concerns, maintaining inventory and documentation, and helping train and mentor team members.

Requirements

Valid state-issued driver's license.
Must be 18 years of age or older.
Must successfully complete all job-required trainings and assessments within a prescribed time period if selected.

Nice To Haves

Auto service industry experience.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, seasonality, and sales systems and techniques.
Use digital tools and handheld technology to plan and drive sales, improve the service experience, support associate engagement, and make service and safety decisions.
Communicate equipment, tools, and supply needs to the TBC Lead; track and monitor returns and special orders; operate cash registers and process transactions.
Maintain accurate inventory, audit, safety, and compliance standards; report complaints, hazards, and product, service, or work-area problems; complete required paperwork and logs.
Ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve member issues and concerns.
Model high-quality service, advocate for the member experience, and help train, develop, and mentor team members.
Follow company policies, procedures, standards of ethics, and related action plans; use the Open Door Policy and execute business processes and practices accordingly.
Complete work assignments and priorities by collaborating with managers, coworkers, customers, and business partners; communicate progress and identify improvement opportunities.
Promote respect, inclusion, teamwork, integrity, accountability, customer service, continuous improvement, and learning.

Benefits

Performance-based bonus awards.
Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off (PTO) and/or protected PTO (PPTO), including vacation, sick leave, holidays, or other purposes, depending on job classification and length of employment.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Company-paid education through Live Better U, including tuition, books, and fees for eligible programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates.