(USA) Tire & Battery Technician - Automotive PT

Walmart•Tampa, FL

18d•$19 - $27•Onsite

About The Position

As a Tire & Battery Center Technician, you provide safe and efficient service in the department’s sales and service areas and help meet members’ expectations. You collaborate with other associates to deliver customer service and support sales and service requests. The position involves tire and battery services, operating equipment and point-of-sale systems, processing transactions, maintaining inventory and documentation, and supporting safety and compliance standards. You use digital tools and handheld technology to support sales, service, safety, product information, and training. You help identify member needs, assist with purchasing decisions, resolve concerns, report hazards and service or product problems, and communicate equipment and supply needs. You also support team members through mentoring, training, and respectful collaboration, while following company policies, procedures, and standards of ethics and integrity.

Requirements

Valid state-issued driver's license.
Must be 18 years of age or older.
Successfully complete all job-required trainings and assessments within the prescribed time period if selected.

Nice To Haves

Experience in the auto service industry.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
Provide safe and efficient customer service and communicate effectively with members and coworkers.
Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operation, TPMS, product specifications, and seasonality.
Use point-of-sale systems, phone and in-person selling techniques, and digital tools and handheld technology to support sales, service, safety, and associate engagement.
Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
Operate cash registers and process transactions.
Maintain accurate inventory, audit, safety, and compliance standards; complete paperwork, logs, and other required documentation.
Report TBC complaints, safety hazards, and problems with products, services, and work areas.
Ensure merchandise is packaged, labeled, and stored in accordance with company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
Support team development by training, mentoring, and helping other team members.
Follow company policies, procedures, ethics standards, and related action plans; use the Open Door Policy.
Complete assigned work by prioritizing tasks, meeting deadlines and expectations, communicating progress, and recommending improvements.
Promote a respectful and supportive workplace, build trusting relationships, and help associates feel included and supported.
Deliver results while putting customers and members first, making decisions using reliable information, and supporting continuous improvement and change.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U company-paid education benefit, including programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are paid.
Performance-based bonus awards.
Potential premiums of $0.35 to $3.00 per hour in specified circumstances.