(USA) Tire & Battery Technician - Automotive

Walmart•Lawton, OK

7d•$19 - $27•Onsite

About The Position

As a Tire & Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas and work collaboratively with other associates to meet members’ expectations. The role involves tire and battery service knowledge, customer service, sales support, equipment operation, inventory and transaction processing, and compliance with company policies and safety standards. The technician uses digital tools and handheld systems to support sales, service, safety, product information, and training. The role also includes communicating equipment and supply needs, monitoring returns and special orders, maintaining accurate records, and helping train and mentor team members. Technicians are expected to model respectful, ethical, customer-focused behavior and adapt to new tools, processes, and feedback.

Requirements

Valid state-issued driver's license.
Must be 18 years of age or older.
Must successfully complete all job-required training and assessments within the prescribed time period if selected.

Nice To Haves

Auto service industry experience.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
Provide safe and efficient customer service while demonstrating knowledge of safety and compliance protocols, tire and battery guidelines, service standards, equipment, TPMS, product specifications, and seasonal needs.
Use digital tools and handheld technology to plan and drive sales, improve the service experience, support associate engagement, and make timely business decisions.
Communicate equipment, tools, and supply needs to the TBC Lead; track and monitor returns and special orders.
Operate cash registers and process transactions.
Maintain accurate inventory and meet audit, safety, and compliance standards.
Report complaints, safety hazards, and problems involving products, services, or work areas; complete required paperwork, logs, and documentation.
Package, label, and store merchandise in accordance with company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
Act as a brand advocate by valuing members’ experience and modeling high-quality service and products.
Assist with training team members and help others develop through respectful, supportive, and team-oriented collaboration.
Comply with company policies, procedures, ethics, and integrity standards, and apply related action plans and the Open Door Policy.
Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress and recommend improvements.
Promote a culture of belonging, build trusting relationships, communicate positively, recognize others’ contributions, and support team development.
Serve customers and members, make decisions based on reliable information, and support continuous improvement and adoption of new technologies and skills.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase benefit.
Company-paid life insurance.
Paid time off, including PTO and/or PPTO, with eligible leave options such as parental leave, family care leave, bereavement, jury duty, and voting.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Company-paid Live Better U education program, including eligible education programs from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
Performance-based bonus awards.