(USA) Tire & Battery Technician - Automotive

Walmart•Gilbert, AZ

24d•$20 - $28•Onsite

About The Position

As a Tire and Battery Center Technician, you provide safe and efficient service in the department’s sales and service areas and work collaboratively with associates to meet members’ expectations. The role involves assisting members, supporting sales and service requests, operating equipment and point-of-sale systems, and maintaining the department’s inventory, safety, and compliance standards. You also help train and mentor team members, adapt to digital tools and new processes, and deliver respectful, high-quality member service.

Requirements

Valid state-issued driver's license.
Must be 18 years of age or older.
Must successfully complete all job-required trainings and assessments within the prescribed time period if hired.

Nice To Haves

Experience in the auto service industry.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
Follow safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS practices, product specifications, and seasonal requirements.
Use point-of-sale systems, phone and in-person selling techniques, and digital tools to support sales, service, associate engagement, and business decisions.
Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
Operate cash registers and process transactions.
Maintain accurate inventory and meet audit, safety, and compliance standards; report complaints, hazards, product or service problems, and work-area issues.
Complete paperwork, logs, and other required documentation; package, label, and store merchandise according to company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
Model high-quality service and support training by influencing, inspiring, and helping associates work respectfully and as a team.
Follow company policies, procedures, and standards of ethics and integrity, including applicable action plans and the Open Door Policy.
Complete assignments and priorities by collaborating with others, meeting deadlines and expectations, communicating progress, recommending improvements, and adapting to change and feedback.
Build respectful and trusting relationships, recognize others’ contributions, and help develop and mentor team members.
Serve customers and members, make decisions using reliable information, and contribute to continuous improvement and learning.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may also be used for vacation, sick leave, holidays, or other purposes.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U company-paid education benefits for eligible full-time and part-time associates, including tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
Hourly premiums may apply in specific circumstances.