x (USA) Tire & Battery Technician - Automotive

Walmart • Rochester, MN

4d • Onsite

About The Position

As a Tire & Battery Center Technician, you will provide safe and efficient service in the sales and service areas of the department and help deliver a positive member experience. You will collaborate with other associates to meet members’ expectations, support sales and service requests, and maintain safe, compliant, and efficient operations.

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Must successfully complete all job-required training and assessments within the prescribed time period if hired.

Nice To Haves

• Experience in the auto service industry.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
• Provide safe and efficient customer service and develop effective interpersonal communication.
• Follow safety and compliance protocols, tire and battery industry guidelines, and service standards; demonstrate knowledge of equipment, TPMS, product specifications, and seasonality.
• Use digital tools and handheld systems to support sales, improve the service experience, respond to safety alerts, access product and training information, and make immediate business decisions.
• Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
• Operate cash registers and process transactions.
• Maintain the physical work area, accurate inventory, and audit, safety, and compliance standards; report complaints, hazards, and problems with products, services, or work areas.
• Complete required paperwork, logs, and other documentation; ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
• Model high-quality service and serve as a brand advocate; help train, develop, and mentor team members in a respectful, supportive, and team-oriented manner.
• Follow company policies, procedures, and ethical standards; use the Open Door Policy and carry out related action plans.
• Complete assignments and priorities by using policies, data, and resources; collaborate with managers, coworkers, customers, and other business partners; communicate progress and recommend improvements.
• Support a respectful and inclusive workplace, build trusting team relationships, act with integrity, serve customers and members, and pursue continuous improvement and learning.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off and/or paid protected time off, including vacation, sick leave, and holidays; parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U company-paid education benefit, including tuition, books, and fees for eligible programs.
• Performance-based bonus awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed