(USA) Tire & Battery Technician - Automotive

Walmart • Lawton, OK

3d • Onsite

About The Position

As a Tire & Battery Center Technician, you provide safe and efficient service in the sales and service areas of the department and help deliver a strong member experience. You collaborate with associates to meet member expectations, support sales and service requests, and help maintain safe, compliant, and well-organized operations.

The role requires knowledge of tire and battery service standards, safety and compliance protocols, equipment, products, and TPMS systems. Technicians use digital tools and point-of-sale systems, operate cash registers, process transactions, maintain inventory and records, and assist members with purchasing decisions and service concerns. They also support team development by mentoring and training associates, modeling respectful and high-quality service, and adapting to new tools and processes.

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Successfully complete all job-required training and assessments within the prescribed time period.

Nice To Haves

• Auto service industry experience.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests and provide safe, efficient customer service.
• Educate associates on tools, tasks, and resources, and mentor new technicians.
• Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS systems, product specifications, and seasonality.
• Use point-of-sale systems, handheld technology, and other digital tools to support sales, service, safety, training, and business decisions.
• Communicate equipment, tool, and supply needs to the TBC Lead.
• Track and monitor returns and special orders; operate cash registers and process transactions.
• Maintain inventory, audit, safety, and compliance standards, and complete paperwork, logs, and other required documentation.
• Report complaints, safety hazards, product or service problems, and issues in work areas.
• Package, label, and store merchandise according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
• Model high-quality service, develop and influence associates, and assist with training team members.
• Follow company policies, procedures, ethics standards, and action plans, and use the Open Door Policy.
• Complete assigned work and priorities, communicate progress, recommend improvements, and adapt to change and feedback.
• Build respectful, supportive, and trusting working relationships; help develop and mentor others.
• Support Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U company-paid education benefit program, including tuition, books, and fees for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed