(USA) Tire & Battery Technician - Automotive

Walmart•Chillicothe, OH

1d•$20 - $28•Onsite

About The Position

As a Tire and Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas and work collaboratively with associates to meet members’ expectations. The role involves delivering customer service, supporting sales, operating service equipment and systems, and maintaining safety, inventory, and compliance standards. Technicians use digital tools and handheld technology to plan and support sales, improve the service experience, access safety alerts and product information, and make service-related business decisions. They also assist members with purchasing decisions, resolve concerns, process transactions, maintain records, and support the training and development of team members. The role requires following company policies, procedures, and standards of ethics and integrity, and contributing to a respectful, supportive, and team-oriented workplace. The position is based at the Sam’s Club location at 1270 N Bridge St, Chillicothe, Ohio.

Requirements

Valid state-issued driver’s license.
Must be 18 years of age or older.
Must successfully complete all job-required training and assessments within the prescribed time period if selected.

Nice To Haves

Experience in the auto service industry.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests, provide safe and efficient customer service, educate associates about tools and tasks, and mentor new technicians.
Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operation, TPMS, product specifications, and seasonality.
Use point-of-sale systems and phone and in-person selling techniques.
Use digital tools, handheld technology, and systems to support sales, improve the service experience, access alerts and product information, and make service-related business decisions.
Communicate equipment, tool, and supply needs to the Tire and Battery Center Lead; track and monitor returns and special orders.
Operate cash registers and process transactions; maintain accurate inventory, audit, safety, and compliance standards.
Report complaints, safety hazards, and problems with products, services, or work areas; complete required paperwork, logs, and other documentation.
Ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
Model high-quality service, act as a brand advocate, and help train, develop, and mentor team members.
Follow company policies, procedures, and standards of ethics and integrity, including using the Open Door Policy and applying relevant action plans.
Complete work assignments by prioritizing tasks, collaborating with relevant stakeholders, communicating progress, recommending improvements, and adapting to change and feedback.
Foster a respectful, inclusive, and team-oriented workplace; build trusting relationships and recognize others’ contributions.
Put customers and members first, make decisions based on reliable information, and support continuous improvement and adoption of new technologies and skills.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U company-paid education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor’s degrees, English Language Learning, and short-form certificates.
Performance-based bonus awards.
Additional premiums may apply based on schedule, facility, season, or specific work performed.