(USA) Tire & Battery Technician - Automotive

Walmart • Lincoln, NE

6d • $19 - $27 • Onsite

About The Position

As a Tire & Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas and work collaboratively with other associates to meet members’ expectations. The role involves assisting members with purchases and service requests, operating equipment and point-of-sale systems, maintaining inventory and documentation, and upholding safety, service, and compliance standards. Technicians also support and mentor associates, use digital tools to improve sales and service, and model respectful, ethical, customer-focused teamwork.

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Must successfully complete all job-required trainings and assessments within the prescribed time period if selected.

Nice To Haves

• Experience in the auto service industry.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
• Provide safe and efficient customer service while demonstrating knowledge of safety and compliance protocols, tire and battery guidelines, service standards, equipment, TPMS, product specifications, and seasonality.
• Use point-of-sale systems, phones, in-person selling techniques, handheld technology, and other digital tools to support sales, service, safety, and associate engagement.
• Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders; operate cash registers and process transactions.
• Maintain accurate inventory and audit, safety, and compliance standards; complete paperwork, logs, and other required documentation.
• Report complaints, safety hazards, and problems with products, services, or work areas; package, label, and store merchandise according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
• Advocate for the brand and deliver high-quality member service; support the training and development of team members in a respectful, supportive, and team-oriented manner.
• Follow company policies, procedures, ethics, and integrity standards; use the Open Door Policy and complete work assignments according to priorities, deadlines, and expectations.
• Build trusting relationships, communicate effectively, contribute to an inclusive workplace, and help develop and recognize others.
• Use reliable information to make decisions, put customers and members first, support continuous improvement, and adapt to change and new technologies.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Company-paid education through Live Better U, including programs from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed