(USA) Tire & Battery Technician - Automotive

Walmart•Hattiesburg, MS

9d•Onsite

About The Position

As a Tire & Battery Center Technician, you provide safe and efficient service in the department’s sales and service areas and help deliver a positive member experience. You collaborate with other associates to meet members’ expectations, support sales and service requests, and contribute to a safe, compliant, and well-maintained work area. The role includes using department equipment and digital tools, operating point-of-sale systems and cash registers, processing transactions, maintaining inventory and documentation, and helping members with purchasing decisions and service concerns. You also support and mentor team members, communicate equipment and supply needs, and uphold company policies, standards, and values. The position requires a valid state-issued driver’s license, a minimum age of 18, and successful completion of required training and assessments within the prescribed time period. The listed hourly wage range is $19.00–$27.00, with possible additional premiums depending on schedule, facility, season, or work performed.

Requirements

Valid state-issued driver's license.
Must be at least 18 years of age.
Must successfully complete all job-required training and assessments within the prescribed time period if selected.

Nice To Haves

Experience in the auto service industry.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests and educate associates on tools, tasks, and resources.
Mentor new technicians and support team members through training and development.
Apply safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS knowledge, product specifications, and seasonal product knowledge.
Use point-of-sale systems, phones, and in-person selling techniques to support sales and service.
Use digital tools and handheld technology to plan and drive sales, improve service, support associate engagement, and make timely business decisions.
Communicate equipment, tools, and supply needs to the TBC Lead.
Track and monitor returns and special orders; operate cash registers and process transactions.
Maintain the physical work area, accurate inventory, and audit, safety, and compliance standards.
Report complaints, safety hazards, product or service problems, and work-area issues.
Complete paperwork, logs, and other required documentation.
Ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
Model high-quality service and support a respectful, supportive, and team-oriented working style.
Complete assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and recommend improvements.
Follow company policies, procedures, and ethics and integrity standards, including using the Open Door Policy.
Support a culture of belonging, accountability, customer-first service, continuous improvement, and learning.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U company-paid education benefit, including eligible programs from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
Performance-based bonus awards.
Possible additional hourly premiums, depending on schedule, facility, season, or specific work performed.