(USA) Tire & Battery Technician - Automotive
About The Position
As a Tire and Battery Center Technician, you will provide safe and efficient service in both the sales and service areas, working collaboratively with associates to meet members’ expectations. The role involves supporting tire and battery sales and service, providing customer assistance, operating equipment and digital tools, processing transactions, and maintaining accurate inventory, safety, and compliance standards. You will also help train and mentor team members and contribute to a respectful, supportive, and team-oriented workplace. The position requires compliance with company policies, procedures, ethics, and integrity standards. Technicians complete assigned work and documentation, communicate progress and needs, address service issues and safety hazards, and adapt to changing priorities, tools, and feedback. The posting lists an hourly wage range of $20.00 to $28.00, with possible additional premiums of $0.35 to $3.00 per hour in specific circumstances.
Requirements
- Valid state-issued driver's license.
- Must be 18 years of age or older.
- Successfully complete all job-required training and assessments within the prescribed time period if hired.
Nice To Haves
- Experience in the auto service industry.
- Retail experience.
Responsibilities
- Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
- Provide safe and efficient customer service and demonstrate knowledge of safety protocols, tire and battery industry guidelines, service standards, equipment, TPMS, product specifications, and seasonality.
- Use Point of Sale systems, phone and in-person selling techniques, handheld technology, and other digital tools to support sales, service, safety, and training.
- Communicate equipment, tools, and supply needs to the Tire and Battery Center Lead; track and monitor returns and special orders.
- Operate cash registers and process transactions.
- Maintain accurate inventory and audit, safety, and compliance standards; complete paperwork, logs, and other required documentation.
- Report complaints, safety hazards, and problems with products, services, and work areas.
- Ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
- Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
- Model high-quality member service, support training, and help develop, influence, and inspire team members.
- Complete work assignments and priorities using policies, data, and resources; communicate progress and recommend ways to address improvement opportunities.
- Follow company policies, procedures, and standards of ethics and integrity, including the Open Door Policy.
- Promote a respectful and supportive workplace, build trusting relationships, mentor others, and support continuous improvement and adaptation to new technologies and skills.
Benefits
- Medical, vision, and dental coverage.
- 401(k).
- Stock purchase program.
- Company-paid life insurance.
- Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Company-paid education benefit program through Live Better U, including tuition, books, and fees for eligible programs.
- Performance-based bonus awards.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
