(USA) Tire & Battery Technician - Automotive
About The Position
As a Tire and Battery Center Technician, you provide safe and efficient service in the department’s sales and service areas and work collaboratively with associates to meet members’ expectations. The role involves supporting tire and battery sales and service, using equipment and digital tools, maintaining inventory and safety standards, processing transactions, and helping members with purchasing decisions and service concerns. You also support and mentor team members, promote a respectful and team-oriented workplace, and follow company policies, procedures, and standards of ethics and integrity.
Requirements
- Valid state-issued driver's license.
- Must be 18 years of age or older.
- Successfully complete all job-required training and assessments within the prescribed time period.
Nice To Haves
- Experience in the auto service industry.
- Retail experience.
Responsibilities
- Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
- Provide safe, efficient customer service and communicate effectively with members and coworkers.
- Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operation, TPMS, product specifications, and seasonality.
- Use Point of Sale systems and phone and in-person selling techniques.
- Use handheld technology and digital tools to plan and support sales, improve service, respond to safety alerts, access product information and training, and make immediate business decisions.
- Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
- Operate cash registers and process transactions.
- Maintain accurate inventory, audit, safety, and compliance standards; report complaints, hazards, and product, service, or work-area problems.
- Complete paperwork, logs, and other required documentation, and ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
- Identify member needs, assist with purchasing decisions, and resolve member issues and concerns.
- Model high-quality member service, support training, and help develop, influence, and inspire other associates.
- Complete work assignments and priorities using policies, data, and resources; communicate progress and recommend improvements.
- Promote a culture of belonging, build trusting relationships, mentor others, and recognize their contributions.
- Maintain high standards of integrity, ethics, and compliance, and hold oneself and others accountable.
- Put customers and members first, make decisions using reliable information, and support continuous improvement and adaptation to change.
Benefits
- Performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k).
- Stock purchase plan.
- Company-paid life insurance.
- Paid time off, including PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
- Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Company-paid education program through Live Better U, with tuition, books, and fees covered for eligible programs.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
