(USA) Tire & Battery Technician - Automotive

Walmart•Glendale, AZ

1d•Onsite

About The Position

As a Tire & Battery Center Technician, you provide safe and efficient service in the department’s sales and service areas and help deliver a positive member experience. You collaborate with associates to meet member expectations, provide customer service, and support the operation of the Tire & Battery Center. The role involves tire and battery service knowledge, operating equipment and digital tools, handling transactions and inventory, maintaining safety and compliance, and helping train and mentor team members. The position also calls for respectful, ethical, member-focused teamwork; adapting to new tools and changes; completing assigned work and documentation; and identifying opportunities to improve service and operations. The listed hourly wage range is $20.00 to $28.00, with possible premiums of $0.35 to $3.00 per hour in specified circumstances.

Requirements

Valid state-issued driver's license.
Must be 18 years of age or older.
Must successfully complete all job-required training and assessments within the prescribed time period if offered the position.

Nice To Haves

Auto service industry experience.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
Provide safe and efficient customer service and use effective interpersonal and selling skills.
Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
Use Point of Sale systems and handheld technology to support sales, service, safety, product information, and training decisions.
Communicate equipment, tool, and supply needs to the Tire & Battery Center Lead; track and monitor returns and special orders.
Operate cash registers and process transactions.
Maintain accurate inventory and comply with audit, safety, and other company standards.
Report complaints, safety hazards, and problems with products, services, or work areas; complete required paperwork, logs, and documentation.
Ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
Model high-quality service, advocate for the brand, and help train, develop, and mentor associates.
Follow company policies, procedures, ethics standards, and related action plans; use the Open Door Policy as applicable.
Complete work assignments and priorities using policies, data, and resources; coordinate with managers, coworkers, customers, and business partners; communicate progress and recommend improvements.
Promote a respectful and inclusive workplace, build trusting team relationships, and support the development and contributions of others.
Act with integrity and accountability and support the company’s goal of becoming a regenerative company.
Put customers and members first, make decisions using reliable information, and consider the impact of work on team and stakeholder outcomes.
Learn, adapt to change, use new technologies and skills, and support continuous improvement.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Company-paid education through Live Better U, including eligible programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates.
Performance-based bonus awards.

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