(USA) Tire & Battery Technician - Automotive

Walmart•Lincoln, NE
•Onsite

About The Position

As a Tire & Battery Center Technician, you will provide safe and efficient service in the sales and service areas of the department and help deliver a positive member experience. You will collaborate with other associates to meet members’ expectations, provide customer service, and support department operations. The role includes following safety and compliance protocols and tire and battery service standards; using equipment, digital tools, and Point of Sale systems; processing transactions; maintaining inventory, records, and work areas; and communicating equipment or supply needs, complaints, hazards, and service issues. You will also help train and mentor associates, support purchasing decisions, resolve member concerns, and model respectful, ethical, and team-oriented behavior.

Requirements

  • Valid state-issued driver's license.
  • Must be 18 years of age or older.
  • Must successfully complete required job trainings and assessments within the prescribed time period.

Nice To Haves

  • Auto service industry experience.
  • Retail experience.

Responsibilities

  • Collaborate with team members to fulfill sales and service requests, educate associates, and mentor new technicians.
  • Provide safe and efficient customer service while following safety, compliance, tire, battery, and service standards.
  • Use department equipment, Point of Sale systems, handheld technology, and other digital tools to support sales, service, safety, and training.
  • Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
  • Operate cash registers and process transactions.
  • Maintain accurate inventory and uphold audit, safety, and compliance standards.
  • Report complaints, safety hazards, product or service problems, and work-area issues.
  • Complete paperwork, logs, and other required documentation.
  • Ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
  • Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
  • Support and train team members, model high-quality service, and contribute to a respectful, supportive, and team-oriented workplace.
  • Complete work assignments and priorities by collaborating with relevant partners, communicating progress, and adapting to change and feedback.
  • Follow company policies, procedures, standards of ethics and integrity, and applicable action plans.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off and/or paid protected time off, which may be used for vacation, sick leave, holidays, or other purposes.
  • Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Company-paid education program through Live Better U, subject to eligibility requirements.
  • Performance-based bonus awards.
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