(USA) Tire & Battery Technician - Automotive

Walmart•Calumet City, IL

5d•$21 - $29•Onsite

About The Position

As a Tire and Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas and help deliver a strong member experience. You will collaborate with associates to meet members’ expectations, support sales and service requests, and maintain safe, efficient operations. The role involves assisting members with purchasing decisions, processing transactions, maintaining equipment and inventory, and following applicable safety, compliance, and company standards.

Requirements

Valid state-issued driver's license.
Must be 18 years of age or older.
Must successfully complete all job-required training and assessments within the prescribed time period if selected.

Nice To Haves

Experience in the auto service industry.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
Provide safe and efficient customer service and use interpersonal skills to support members and associates.
Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operation, TPMS, product specifications, and seasonality.
Use Point of Sale systems, handheld technology, and other digital tools to support sales, service, safety, training, and business decisions.
Communicate equipment, tools, and supply needs to the TBC Lead; track and monitor returns and special orders.
Operate cash registers and process transactions.
Work hands-on in the physical work area and maintain accurate inventory, audit, safety, and compliance standards.
Report complaints, safety hazards, and problems with products, services, and work areas.
Complete required paperwork, logs, and other documentation; ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
Model high-quality member service, advocate for the brand, and help train, develop, and mentor team members.
Comply with company policies, procedures, ethics, and integrity standards; use the Open Door Policy and implement related action plans.
Complete assignments and priorities by using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and recommend improvements.
Promote a respectful, supportive, and team-oriented workplace, build trusting relationships, and recognize others’ contributions.
Maintain high standards of integrity, ethics, and compliance; act honestly, fairly, humbly, and transparently; and hold oneself and others accountable.
Serve customers and members, make decisions based on reliable information, balance short- and long-term priorities, and consider the impact of work on team results.
Learn and adapt, take calculated risks, demonstrate resilience, pursue continuous improvement, and support the use of new technologies and skills.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off and/or paid protected time off for vacation, sick leave, holidays, or other purposes.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Company-paid education benefits through Live Better U, including programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are covered.
Performance-based bonus awards.
Potential hourly premiums based on schedule, facility, season, or specific work performed.