(USA) Tire & Battery Technician - Automotive

Walmart • Owensboro, KY

19d • $19 - $27 • Onsite

About The Position

As a Tire & Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas and work collaboratively with associates to meet members’ expectations. The role involves tire and battery service, customer assistance, equipment and inventory oversight, and compliance with safety and company standards. Technicians also use digital tools and systems to support sales, service, training, and business decisions, while helping train and mentor team members.

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Must successfully complete all job-required training and assessments within the prescribed time period if selected.

Nice To Haves

• Auto service industry experience.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests, share knowledge of tools and resources, and mentor new technicians.
• Provide safe and efficient customer service and develop effective interpersonal skills.
• Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
• Use Point of Sale systems and phone and in-person selling techniques.
• Use handheld technology and other digital tools to support sales, service, associate engagement, training, and immediate business decisions.
• Communicate equipment, tools, and supply needs to the TBC Lead; track and monitor returns and special orders.
• Operate cash registers and process transactions.
• Maintain inventory, audit, safety, and compliance standards; report complaints, hazards, product or service problems, and issues with work areas.
• Complete required paperwork, logs, and documentation, and ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
• Model high-quality service, support training, and help develop, influence, and inspire other team members.
• Follow company policies, procedures, and ethics standards, use the Open Door Policy, and carry out assigned work according to priorities and expectations.
• Collaborate with managers, coworkers, customers, and business partners; communicate progress and recommend improvements.
• Promote a respectful, supportive, inclusive, and team-oriented workplace; help develop and mentor others.
• Serve customers and members, make informed decisions, and support continuous improvement and adoption of new technologies and skills.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Company-paid Live Better U education benefits, including eligible programs from high school completion to bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are paid.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed