(USA) Tire & Battery Technician - Automotive

Walmart•Homewood, AL

24d•$19 - $27•Onsite

About The Position

As a Tire and Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas and work collaboratively with associates to meet members’ expectations. The role includes supporting sales and service requests, maintaining equipment and inventory, processing transactions, and delivering high-quality member service. Technicians use digital tools and systems to support service operations, safety, training, and sales, and help train and mentor other team members. The position also requires following company policies, procedures, safety and compliance standards, and ethical practices.

Requirements

Valid state-issued driver's license.
Must be 18 years of age or older.
Must successfully complete all job-required trainings and assessments within the prescribed time period.

Nice To Haves

Auto service industry experience.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests, share knowledge of tools and resources, and mentor new technicians.
Follow safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operating procedures, and product specifications.
Use point-of-sale systems, handheld technology, and other digital tools to support sales, service, safety, training, and business decisions.
Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
Operate cash registers and process transactions.
Maintain accurate inventory and meet audit, safety, and compliance standards.
Report complaints, safety hazards, and problems with products, services, or work areas.
Complete required paperwork, logs, and documentation; package, label, and store merchandise according to company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
Model high-quality service, support a respectful and team-oriented workplace, and assist with training and developing team members.
Complete work assignments and priorities using policies, data, and resources; communicate progress and recommend improvements.
Maintain standards of integrity, ethics, and compliance, and support the company’s goal of becoming a regenerative company.
Put customers and members first, make decisions based on reliable information, and contribute to continuous improvement and adaptation to change.