(USA) Tire & Battery Technician - Automotive

Walmart • Kenosha, WI

21d • $20 - $28 • Onsite

About The Position

As a Tire and Battery Center Technician, you provide safe and efficient service in both sales and service areas and work collaboratively with associates to meet members’ expectations. The role includes assisting members with purchasing decisions, processing sales and service transactions, maintaining the physical work area and inventory, and following safety, compliance, and company policies. You also support team members by sharing knowledge, mentoring and training colleagues, and modeling respectful, high-quality member service.

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Must successfully complete all job-required training and assessments within the prescribed time period.

Nice To Haves

• Experience in the auto service industry.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests and support safe, efficient customer service.
• Educate associates on tools, tasks, and resources; mentor and assist with training technicians and team members.
• Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonal needs.
• Use point-of-sale systems, handheld technology, and digital tools to support sales, service, safety, training, and business decisions.
• Communicate equipment, tool, and supply needs to the Tire and Battery Center Lead; track and monitor returns and special orders.
• Operate cash registers and process transactions.
• Maintain accurate inventory and meet audit, safety, and compliance standards.
• Report complaints, safety hazards, product or service problems, and work-area issues.
• Complete required paperwork, logs, and documentation; package, label, and store merchandise according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
• Complete work assignments and priorities, communicate progress, and recommend ways to address improvement opportunities.
• Model respectful, supportive, and team-oriented behavior; build relationships and recognize the contributions of others.
• Follow company policies, procedures, ethics, and integrity standards, including use of the Open Door Policy.
• Deliver results while putting customers and members first and support continuous improvement and adaptation to change.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Company-paid education through Live Better U, including programs from high school completion to bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are covered.
• Performance-based bonus awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed