(USA) Tire & Battery Technician - Automotive

Walmart • Cheyenne, WY

1d • Onsite

About The Position

The Tire & Battery Technician works in the Tire & Battery Center to provide safe and efficient service in sales and service areas, helping deliver a positive member experience. The role collaborates with other associates, supports sales and service requests, and helps ensure the department meets member expectations. Technicians use digital tools and handheld technology to support sales, service, safety, product information, and training, and maintain equipment, inventory, documentation, and compliance standards. The position also involves assisting members with purchasing decisions and resolving service concerns while modeling respectful, supportive teamwork and high-quality customer service.

Requirements

• Valid state-issued driver's license.
• Must be at least 18 years of age.
• Must successfully complete all job-required training and assessments within the prescribed time period if selected.

Nice To Haves

• Experience in the auto service industry.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
• Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, seasonality, and Point of Sale systems.
• Use digital tools, handheld technology, and systems to plan and drive sales, improve the service experience, support associate engagement, make service and safety decisions, and share product and training information.
• Communicate equipment, tools, and supply needs to the TBC Lead; track and monitor returns and special orders; operate cash registers and process transactions.
• Maintain the physical work area and accurate inventory, audit, safety, and compliance standards; report complaints, hazards, and problems with products, services, and work areas.
• Complete paperwork, logs, and other required documentation, and ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve member issues and concerns.
• Promote the member experience and model high-quality service; help train, develop, influence, and mentor team members.
• Comply with company policies, procedures, ethics, and integrity standards, including use of the Open Door Policy and related action plans.
• Complete work assignments and priorities by collaborating with relevant partners, identifying deadlines and expectations, communicating progress, recommending improvements, and adapting to change and feedback.
• Promote a respectful, inclusive, ethical, and team-oriented workplace; support continuous improvement and the use of new technologies and skills.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may also be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Company-paid Live Better U education program for eligible full-time and part-time associates, covering tuition, books, and fees for eligible programs.
• Performance-based bonus awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed