(USA) Tire & Battery Technician - Automotive

Walmart•Las Cruces, NM

2d•Onsite

About The Position

As a Tire & Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas and work collaboratively with other associates to meet members’ expectations. The role involves supporting sales and service requests, following safety and compliance requirements, using service equipment and digital tools, handling transactions and inventory-related tasks, and helping members make purchasing decisions. The technician contributes to a respectful, supportive, and team-oriented workplace by communicating effectively, mentoring and assisting with the training of associates, and modeling high-quality service. The role also requires following company policies, procedures, ethics, and integrity standards; completing assigned work and documentation; and identifying and communicating opportunities, concerns, hazards, and equipment or supply needs.

Requirements

Valid state-issued driver's license.
Must be 18 years of age or older.
Must successfully complete all job-required training and assessments within the prescribed time period if offered the position.

Nice To Haves

Auto service industry experience.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests, provide safe and efficient customer service, educate associates on tools, tasks, and resources, and mentor new technicians.
Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, tire pressure monitoring systems (TPMS), product specifications, and seasonality.
Use point-of-sale systems, phone and in-person selling techniques, handheld technology, and other digital tools to support sales, service, safety, and training.
Communicate equipment, tool, and supply needs to the Tire & Battery Center Lead; track and monitor returns and special orders.
Operate cash registers and process transactions; maintain accurate inventory, audit, safety, and compliance standards; and complete required paperwork, logs, and other documentation.
Maintain the physical work area and ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve member issues and concerns.
Report complaints, safety hazards, product or service problems, and work-area issues.
Advocate for a positive member experience and model high-quality service and products.
Assist in training, developing, and mentoring team members; support a respectful, inclusive, and team-oriented workplace.
Follow company policies, procedures, ethics, and integrity standards, including applicable action plans and the Open Door Policy.
Complete work assignments and priorities by collaborating with managers, coworkers, customers, and business partners; communicate progress and recommend improvements.
Support the company’s stated goal of becoming a regenerative company and its values of respecting individuals, serving customers and members, and striving for excellence.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Company-paid Live Better U education benefits for eligible full-time and part-time associates, including tuition, books, and fees for listed programs.
Performance-based bonus awards.