(USA) Tire & Battery Technician - Automotive

Walmart•Riverdale, UT

15d

About The Position

As a Tire & Battery Center Technician, you provide safe and efficient service in the sales and service areas of the department and help deliver a positive member experience. You collaborate with associates to meet member expectations, share knowledge, and support the training of new technicians. The role involves providing customer service, working with tire and battery products and equipment, processing transactions, maintaining inventory and documentation, and following safety, compliance, and company policies. The technician uses digital tools and handheld systems to support sales, service, safety, and training. The role also includes identifying member needs, helping with purchasing decisions, resolving concerns, reporting hazards and service or product issues, and maintaining a respectful, supportive, and team-oriented workplace. Walmart and Sam’s Club state that the workplace is drug-free and prohibit illegal drugs and alcohol on the job. The hourly wage range is $20.00 to $28.00. Additional premiums of $0.35 to $3.00 per hour may apply in specific circumstances, such as those based on schedule, facility, season, or work performed. The actual hourly rate will equal or exceed the applicable required minimum wage.

Requirements

Valid state-issued driver's license.
Must be at least 18 years of age.
Must successfully complete all job-required training and assessments within the prescribed time period if selected.

Nice To Haves

Experience in the auto service industry.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests, provide safe and efficient customer service, educate associates, and mentor new technicians.
Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operation, TPMS, product specifications, and seasonality.
Use point-of-sale systems, handheld technology, and other digital tools to support sales, improve service, and make business decisions related to services, safety alerts, product information, product application, and training.
Communicate equipment, tools, and supply needs to the TBC Lead; track and monitor returns and special orders.
Operate cash registers and process transactions.
Maintain the physical work area and accurate inventory, audit, safety, and compliance standards.
Report complaints, safety hazards, product or service problems, and issues in work areas.
Complete required paperwork, logs, and other documentation; package, label, and store merchandise according to company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve member issues and concerns.
Model high-quality member service, advocate for the brand, and help train, develop, and mentor team members.
Follow company policies, procedures, and ethics standards; use the Open Door Policy and implement related action plans.
Complete work assignments and priorities by coordinating with managers, coworkers, customers, and other business partners; communicate progress and recommend improvements.
Promote respectful teamwork, integrity, customer-first service, continuous improvement, and adaptation to change and new technologies.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off and/or PPTO, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U company-paid education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
Performance-based bonus awards.

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