(usa) tire & battery technician - automotive

Walmart•Salt Lake, UT

19d•Onsite

About The Position

As a Tire & Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas and help deliver a positive member experience. You will work collaboratively with other associates to meet member expectations, support sales and service requests, and maintain safe, accurate, and compliant operations. The role involves applying knowledge of tire and battery products, service standards, safety requirements, equipment, and TPMS; using digital tools and point-of-sale systems; processing transactions; maintaining inventory and required records; and helping members make purchasing decisions. You will also support and mentor other associates, contribute to training, communicate operational needs and issues, and model respectful, ethical, customer-focused teamwork. The hourly wage range is $20.00 to $28.00. Additional premiums of $0.35 to $3.00 per hour may apply in specific circumstances. The position is based at the Sam’s Club location at 1905 South 300 West, Salt Lake City, Utah.

Requirements

Valid state-issued driver's license.
Must be 18 years of age or older.
Must successfully complete all job-required trainings and assessments within the prescribed time period.

Nice To Haves

Auto service industry experience.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests and educate associates on tools, tasks, and resources.
Mentor and assist in training new technicians and other team members.
Provide safe and efficient customer service using effective interpersonal and communication skills.
Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
Use point-of-sale systems, handheld technology, and digital tools to support sales, service, safety, business decisions, and associate engagement.
Communicate equipment, tools, and supply needs to the TBC Lead.
Track and monitor returns and special orders.
Operate cash registers and process transactions.
Work hands-on in the physical service area and maintain accurate inventory, audit, safety, and compliance standards.
Report complaints, safety hazards, product or service problems, and issues in work areas.
Complete paperwork, logs, and other required documentation.
Ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
Model high-quality service and a respectful, supportive, team-oriented work style.
Complete work assignments and priorities using policies, data, and resources; communicate progress and identify improvement opportunities.
Follow company policies, procedures, ethics, and integrity standards, including using the Open Door Policy.
Support a culture of belonging, develop and mentor others, and promote continuous improvement and adaptation to change.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Company-paid Live Better U education benefit program for eligible full-time and part-time associates, covering tuition, books, and fees for eligible programs.
Performance-based bonus awards.