(USA) Tire & Battery Technician - Automotive - FT

Walmart•Katy, TX
•$19 - $27•Onsite

About The Position

As a Tire & Battery Center Technician, you provide safe and efficient service in the department’s sales and service areas and help meet members’ expectations. You collaborate with associates to fulfill sales and service requests, maintain service and safety standards, and support a positive member experience. The position involves hands-on work in the physical area, use of service equipment and digital tools, processing transactions, maintaining inventory and documentation, and assisting with training and mentoring team members. You are expected to follow company policies, procedures, ethics, and compliance standards; work respectfully and collaboratively; serve members; and adapt to new tools, technologies, and feedback. The role is based at the Sam’s Club location listed in the posting. The hourly wage range is $19.00 to $27.00, with possible premiums in certain circumstances.

Requirements

  • Valid state-issued driver's license.
  • Must be 18 years of age or older.
  • Successfully complete all job-required trainings and assessments within the prescribed time period if hired.

Nice To Haves

  • Experience in the auto service industry.
  • Retail experience.

Responsibilities

  • Provide safe and efficient service in the Tire & Battery Center’s sales and service areas.
  • Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
  • Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operation, TPMS, product specifications, and seasonality.
  • Use digital tools and handheld technology to plan and drive sales, improve the service experience, respond to safety alerts, access product and training information, and make immediate business decisions.
  • Communicate equipment, tools, and supply needs to the TBC Lead; track and monitor returns and special orders.
  • Operate cash registers and process transactions.
  • Maintain accurate inventory, audit, safety, and compliance standards; report complaints, hazards, and product, service, or work-area problems.
  • Complete required paperwork, logs, and documentation, and ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
  • Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
  • Model high-quality member service and support a respectful, supportive, team-oriented workplace.
  • Assist in training team members and help develop, influence, and inspire others.
  • Complete assigned work and priorities using policies, data, and resources; communicate progress; identify improvement opportunities; and adapt to change and feedback.
  • Follow company policies, procedures, and standards of ethics and integrity, including applicable action plans and the Open Door Policy.
  • Promote integrity, accountability, inclusion, teamwork, continuous improvement, and service to customers and members.

Benefits

  • Competitive pay and performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase program.
  • Company-paid life insurance.
  • Paid time off (PTO and/or PPTO), which may be used for vacation, sick leave, holidays, or other purposes, subject to job classification and length of employment.
  • Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U company-paid education program for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
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