(USA) Tire & Battery Technician - Automotive

Walmart•Pinellas Park, FL
•Onsite

About The Position

As a Tire & Battery Center Technician, you will provide safe and efficient service in the sales and service areas of the department and help deliver value to members. You will collaborate with other associates to meet member expectations, contribute to sales and service requests, and maintain a safe, organized, and compliant work area. The role involves applying knowledge of tire and battery services, safety and compliance protocols, equipment, products, and TPMS (Tire Pressure Monitoring Systems). You will use digital tools and systems to support sales, service, training, and business decisions; assist members with purchasing decisions; process transactions; maintain inventory and documentation; and report issues or hazards. You will also support and mentor team members, model respectful and high-quality service, and follow company policies, procedures, and standards of ethics and integrity. The position is based at the Sam’s Club location at 7001 Park Blvd, Pinellas Park, Florida. The hourly wage range is $19.00 to $27.00, with possible premiums in specified circumstances. A valid state-issued driver’s license and age of at least 18 are required. Applicants must complete required job training and assessments within the prescribed time period. Walmart and its subsidiaries maintain a drug-free workplace and prohibit illegal drug and alcohol use on the job.

Requirements

  • Valid state-issued driver’s license.
  • Must be 18 years of age or older.
  • Must successfully complete all job-required training and assessments within the prescribed time period if hired.

Nice To Haves

  • Auto service industry experience.
  • Retail experience.

Responsibilities

  • Collaborate with team members to fulfill sales and service requests and help meet member expectations.
  • Educate associates on tools, tasks, and resources, and mentor new technicians.
  • Provide safe and efficient customer service and communicate effectively with members and associates.
  • Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
  • Use Point of Sale systems and phone and in-person selling techniques.
  • Use digital tools and handheld technology to plan and support sales, improve the service experience, access safety alerts and product information, and support training and business decisions.
  • Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
  • Operate cash registers and process transactions.
  • Maintain the physical work area and accurate inventory, audit, safety, and compliance standards.
  • Report complaints, safety hazards, and problems with products, services, or work areas.
  • Complete paperwork, logs, and other required documentation.
  • Ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
  • Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
  • Model high-quality member service and a respectful, supportive, team-oriented work style.
  • Assist with training team members and help address roadblocks.
  • Follow company policies, procedures, ethics standards, and related action plans; use the Open Door Policy.
  • Complete assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and recommend improvements.
  • Support a culture of belonging, build trusting relationships, recognize others’ contributions, and help develop and mentor associates.
  • Act with integrity and accountability, put customers and members first, and support continuous improvement and adaptation to new technologies and skills.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off (PTO and/or PPTO), parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U company-paid education benefit, including eligible programs from high school completion through bachelor’s degrees, English Language Learning, and short-form certificates; tuition, books, and fees are paid by Walmart.
  • Performance-based bonus awards.
  • Potential hourly premiums based on schedule, facility, season, or specific work performed.
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