(USA) Tire & Battery Technician - Automotive

Walmart•San Antonio, TX

10d•$19 - $27•Onsite

About The Position

As a Tire & Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas and collaborate with associates to meet members’ expectations. You will support tire and battery sales and service, use department equipment and digital tools, maintain inventory and documentation, and help deliver a high-quality member experience. The role includes following safety, compliance, and service standards; operating cash registers and processing transactions; assisting members with purchasing decisions and resolving concerns; maintaining equipment, supplies, and work areas; and helping train and mentor team members. The technician is expected to model respectful, ethical, customer-focused teamwork and adapt to new tools, processes, and feedback. The position is based at 3239 Goliad Rd, San Antonio, Texas. The hourly wage range is $19.00 to $27.00, with possible premiums of $0.35 to $3.00 per hour in specified circumstances. Actual pay will meet or exceed the applicable local minimum wage.

Requirements

Valid state-issued driver's license.
Must be at least 18 years of age.
Successfully complete all job-required trainings and assessments within the prescribed time period if selected.

Nice To Haves

Experience in the auto service industry.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
Provide safe and efficient customer service and use effective interpersonal and selling techniques.
Follow safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operating procedures, and product specifications.
Use Point of Sale systems, phones, in-person selling techniques, handheld technology, and other digital tools to support sales and service decisions.
Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
Operate cash registers and process transactions.
Maintain accurate inventory and meet audit, safety, and compliance standards.
Report complaints, safety hazards, and problems with products, services, and work areas.
Complete paperwork, logs, and other required documentation; ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
Identify members’ needs, assist with purchasing decisions, and resolve issues and concerns.
Support the member experience and model high-quality service and products.
Help train, develop, and mentor team members, and contribute to a respectful, supportive, team-oriented workplace.
Comply with company policies, procedures, ethics, and integrity standards; use the Open Door Policy and related action plans.
Complete work assignments and priorities by using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and address improvement opportunities.
Put customers and members first, make decisions using reliable information, and consider how work affects team results.
Learn and adapt to change, use new technologies and skills, and support continuous improvement.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off and/or paid protected time off, which may be used for vacation, sick leave, holidays, or other purposes.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U company-paid education program, including eligible programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates.
Performance-based bonus awards.