(USA) Tire & Battery Technician - Automotive

Walmart • San Antonio, TX

7d • Onsite

About The Position

As a Tire and Battery Center Technician, you provide safe and efficient service in the department’s sales and service areas while helping Sam’s Club deliver a positive member experience. You collaborate with associates to fulfill service requests, educate and mentor team members, and use digital tools and equipment to support sales, safety, and service decisions.

The role includes operating equipment and point-of-sale systems, processing transactions, monitoring inventory and orders, maintaining safety and compliance standards, completing required documentation, and helping members with purchasing decisions and service concerns. Technicians are expected to model respectful, ethical, customer-focused teamwork and support continuous improvement and learning.

Requirements

• Valid state-issued driver's license.
• Must be at least 18 years of age.
• Must successfully complete all job-required training and assessments within the prescribed time period if hired.

Nice To Haves

• Experience in the auto service industry.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests, educate associates about tools, tasks, and resources, and mentor new technicians.
• Provide safe and efficient customer service using interpersonal and communication skills.
• Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
• Use point-of-sale systems and phone and in-person selling techniques.
• Use handheld technology and digital systems to support sales, improve the service experience, respond to safety alerts, access product and training information, and make immediate business decisions.
• Communicate equipment, tool, and supply needs to the Tire and Battery Center Lead.
• Track and monitor returns and special orders; operate cash registers and process transactions.
• Maintain the physical work area and uphold accurate inventory, audit, safety, and compliance standards.
• Report complaints, safety hazards, and problems involving products, services, or work areas.
• Complete required paperwork, logs, and other documentation.
• Ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
• Model high-quality member service and support training, development, and mentoring of team members.
• Follow company policies, procedures, ethics, and integrity standards, including use of the Open Door Policy.
• Complete work assignments and priorities by coordinating with managers, coworkers, customers, and business partners; communicating progress; and adapting to feedback and change.
• Build respectful, supportive, and trusting relationships and contribute to a workplace culture of belonging.
• Promote integrity, accountability, customer-first service, continuous improvement, and the use of new technologies and skills.

Benefits

• Performance-based bonus awards
• Medical, vision, and dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• Paid time off (PTO and/or PPTO)
• Parental leave
• Family care leave
• Bereavement leave
• Jury duty leave
• Voting leave
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Company-paid education benefit program (Live Better U), subject to eligibility requirements

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed