(USA) Tire & Battery Technician - Automotive

Walmart•Elgin, IL

23d•Onsite

About The Position

As a Tire and Battery Center Technician, you provide safe and efficient service in the department’s sales and service areas while helping deliver a positive member experience. You work collaboratively with associates to meet member expectations, support sales and service requests, and help maintain a safe, well-run work area. The role includes applying knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operation, tire pressure monitoring systems (TPMS), product specifications, and seasonal needs. You use point-of-sale systems, handheld technology, and other digital tools to support sales, service, safety, training, and business decisions. Duties also include operating cash registers, processing transactions, maintaining inventory and records, communicating equipment and supply needs, and helping members with purchasing decisions and concerns. You are expected to model respectful, ethical, customer-focused teamwork; assist with training and mentoring associates; adapt to changing tools and processes; and follow company policies and standards. Sam’s Club offers competitive pay, performance-based bonus awards, and a range of health, financial, time-off, education, and other benefits. The hourly wage range is $20.00 to $28.00, with possible premiums of $0.35 to $3.00 per hour in specified circumstances.

Requirements

Valid state-issued driver's license.
Must be at least 18 years of age.
Must successfully complete all job-required training and assessments within the prescribed time period if selected.

Nice To Haves

Auto service industry experience.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests and provide safe, efficient customer service.
Educate associates about tools, tasks, and resources, and mentor or help train new technicians and team members.
Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operation, TPMS, product specifications, and seasonality.
Use point-of-sale systems, phone and in-person selling techniques, handheld technology, and digital tools to support sales, service, safety, training, and business decisions.
Communicate equipment, tool, and supply needs to the Tire and Battery Center Lead, and track and monitor returns and special orders.
Operate cash registers and process transactions.
Maintain the physical work area and accurate inventory, audit, safety, and compliance standards.
Report complaints, safety hazards, and problems with products, services, or work areas.
Complete paperwork, logs, and other required documentation.
Ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
Model high-quality member service and respectful, supportive, team-oriented conduct.
Follow company policies, procedures, ethics, and integrity standards, and use the Open Door Policy.
Complete assigned work and priorities by using policies, data, and resources; collaborating with relevant partners; communicating progress; and adapting to change and feedback.
Support a culture of belonging, accountability, continuous improvement, and learning.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off and/or paid protected time off, which may be used for vacation, sick leave, holidays, or other purposes.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U company-paid education benefit program, subject to eligibility requirements.