Circa - Race & Sportsbook - Ticket Writer (PT)

Recruiting Team • Las Vegas, NV

9d

About The Position

The Ticket Writer provides outstanding guest service by writing and paying Sportsbook tickets and supplying information to guests. The role answers questions about sports and sports betting, signs players up for rewards cards, and performs duties in accordance with company standards, policies, and procedures within the Sportsbook Department.

The position requires accurate ticket processing, operation and basic maintenance of wagering terminals, knowledge of wagers offered on the betting board, and the ability to explain wagering information. The Ticket Writer also helps protect company assets by identifying and reporting unusual or suspicious wagering activity, and maintains clean work areas.

Requirements

• Communicate effectively with guests, team members, and management in written and verbal form.
• Have basic math skills.
• Understand and comply with company, departmental, and Gaming Control Board rules, regulations, policies, and procedures.
• Establish and maintain effective working relationships with team members and guests.
• Be able to maintain a Gaming work card.
• Be at least 21 years of age.
• High school graduate or equivalent.
• Have normal or corrected vision, the ability to see color, and the ability to distinguish letters, numbers, and symbols.
• Be able to climb, bend, reach, pull up to 35 pounds, walk, and stand for the duration of the shift.
• Have manual dexterity to operate job-related equipment.

Nice To Haves

• Previous sportsbook experience preferred.

Responsibilities

• Practice, support, and promote Company Service Standards.
• Accurately write and pay valid sportsbook tickets.
• Operate wagering terminals and perform machine maintenance, including loading new tickets and keeping the area free of debris.
• Answer guest questions and explain wagering information in a way that demonstrates understanding of the department and property.
• Understand all wagers offered on the betting board and explain them to customers as needed.
• Assist supervisors in identifying guests with special needs or liberal betting to help protect company assets and provide good guest service.
• Observe and report unusual or suspicious wagering patterns or transactions.
• Clean and maintain Front and Back of House work areas and inform appropriate people of supply shortages.
• Sign players up for player rewards cards.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED