Race & Sportsbook Mutuel Clerk - PT

Cherokee Nation Businesses•Tunica, MS

2d•Onsite

About The Position

The Race & Sportsbook Mutuel Clerk assists guests with placing wagers on horse racing and sporting events from around the globe. The clerk performs all duties according to departmental and property policies, practices, and procedures, as well as applicable gaming laws and regulations. This is a part-time, hourly position at Gold Strike Casino.

Requirements

High school diploma or equivalent.
Six months of cash-handling experience.
Experience in a similar resort environment.
Gaming registration as required by jurisdiction.
Ability to work varied shifts, including weekends and holidays.
Ability to adapt to a dynamic and frequently changing environment.
Working knowledge of sports.
Proficient cash-handling and math skills.
Basic computer and reservation software skills, including Outlook, MS Word, Excel, and PowerPoint; familiarity with office equipment such as telephones, copiers, and fax machines.
Ability to communicate effectively in English, in writing and verbally.
Ability to work under pressure, multitask, and work effectively in a fast-paced, team-oriented environment.
Excellent organizational skills and attention to detail; ability to meet time constraints and established deadlines.
Excellent customer service and interpersonal skills.
Ability to stand for an entire shift, move throughout Casino/Hotel areas, and perform constant standing and walking and frequent bending, reaching, kneeling, and squatting.
Ability to work in an environment where pipe, cigar, and cigarette smoking is permitted.

Responsibilities

Write, verify, and pay tickets for race and sports wagers in accordance with department procedures and applicable gaming statutes and regulations.
Maintain a cash bank during the shift, accept payments, and provide correct change.
Stock Race & Sportsbook Writer/Cashier stations with supplies and keep them neat and clean.
Accurately and promptly pay winning tickets; verify tickets and payoffs.
Maintain and reconcile the bank for assigned shifts according to cash-handling policies and procedures.
Explain wagering rules, betting lines, odds, and procedures to guests.
Create and enter player tracking cards.
Protect customers’ rewards and ensure adherence to credit lines.
Notify management of escalated or prevalent guest issues and concerns, and apparent suspicious activity.
Perform other job-related duties as requested.