Race & Sportsbook Mutuel Clerk

Cherokee Nation Businesses • Robinsonville, MS

1d • Onsite

About The Position

The Race & Sportsbook Mutuel Clerk assists guests with placing wagers on horse racing and sporting events from around the globe. The clerk performs all duties in accordance with departmental and property policies, practices, and procedures, and applicable gaming statutes and regulations. This is a part-time, hourly position at Gold Strike Casino.

The role handles wagering tickets and payments, maintains and reconciles a cash bank, and keeps writer/cashier stations stocked and orderly. The clerk explains wagering rules and procedures, supports player tracking and rewards, and alerts management to guest concerns or suspicious activity. The position requires working varied shifts, including weekends and holidays, and may involve extended hours and strenuous physical activity. Work takes place in areas where pipe, cigar, and cigarette smoking is permitted.

Requirements

• High school diploma or equivalent.
• Six months of cash-handling experience.
• Experience in a similar resort environment.
• Gaming Registration as required by jurisdiction.
• Ability to work varied shifts, including weekends and holidays.
• Ability to adapt to a dynamic and frequently changing environment.
• Working knowledge of sports.
• Proficient cash-handling and math skills.
• Basic computer and reservation software skills, including Outlook, MS Word, Excel, and PowerPoint, and familiarity with office equipment such as telephones, copiers, and fax machines.
• Ability to communicate effectively in English, both verbally and in writing.
• Ability to work under pressure, multitask, and work well in a fast-paced, team-oriented environment.
• Strong organizational skills and attention to detail, including the ability to work within time constraints and established deadlines.
• Excellent customer service and interpersonal skills to communicate effectively with business contacts.
• Ability to stand for an entire shift and move throughout Casino/Hotel areas; perform constant standing and walking and frequent bending, reaching, kneeling, and squatting.
• Ability to work in an environment where pipe, cigar, and cigarette smoking is permitted.

Responsibilities

• Write, verify, and pay tickets for race and sports wagers in accordance with department procedures and applicable gaming laws and regulations.
• Maintain a cash bank during assigned shifts, accept payments, provide correct change, and reconcile the bank according to cash-handling policies.
• Stock Race & Sportsbook Writer/Cashier stations with supplies and keep them neat and clean.
• Verify winning tickets and pay winning tickets accurately and promptly.
• Explain wagering rules, betting lines, odds, and procedures to guests.
• Create and enter player tracking cards.
• Protect customers’ rewards and ensure adherence to credit lines.
• Notify management about escalated or prevalent guest issues and concerns, and apparent suspicious activity.
• Perform other job-related duties as requested.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED