Ticket Seller

ASM Global • Bossier City, LA

3d • Onsite

About The Position

The Ticket Seller is responsible for processing single ticket sales at the box office, assisting with group sales when requested, and answering customer inquiries regarding admission fees, fares, schedules, reservations, upcoming attractions, and ticket policies. The role also involves exchanging tickets, processing tax credits, balancing financial transactions, and completing necessary reports. The Ticket Seller will maintain a daily audit of all ticketed events and may perform other assigned duties.

Requirements

• Ability to calculate mathematical computations and handle financial transactions rapidly and accurately in a fast paced environment.
• Possess understanding of the operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility.
• Follow all policies/procedures, risk management, safety precautions, rules, regulations and emergency procedures established at the facility.
• Demonstrate ability to carry out tasks in a reliable, productive and expedient manner and be able to adhere to strict deadlines.
• Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.
• Organize and prioritize work from event overviews and task lists to meet deadlines.
• Work effectively under pressure and/or stringent schedule and produce accurate results.
• Follow oral and written instructions and communicate effectively with others in both oral and written form.
• Maintain a client service oriented attitude.
• Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends and holidays.
• High School diploma or GED.
• One to three months related experience and/or training; or an equivalent combination of education and experience.
• Work in a fast paced environment.
• Work independently, exercising judgement and initiative.
• Remain flexible and adjust to situations as they occur.
• Operate computerized ticketing system and standard office equipment.
• Must be at least 18 years old.
• Pass a background check and credit check.

Nice To Haves

• One Year cash handling experience is preferred.

Responsibilities

• Process single ticket sales at the box office and assist with group sales when requested.
• Answer questions concerning admission fees, fares, schedules, reservations, coming attractions and ticket policies.
• Exchange tickets and process tax credits for box office patrons.
• Balance all applicable transactions for the date of service and complete all necessary reports before departure.
• Open cash and all monies, checks, vouchers, coupons, or credit cards received during daily sales.
• Keep daily balance sheet of cash received and tickets sold in the form of a sales report.
• Maintain a daily audit of all ticketed events.
• May perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED