Ticket Seller | Part-Time | Rupp Arena

Oak View Group • Lexington, KY

3d

About The Position

The Ticket Seller collects payments for event tickets and parking, provides courteous customer service, and accurately accounts for tickets issued and payments received at the end of each shift. The role requires operating computerized ticketing systems (TM Host and Archtics) and handheld payment devices, understanding event layouts and seating charts, answering guest questions, resolving issues, researching customer accounts, and building customer relationships. The position pays $15.00 per hour and requires a flexible schedule because event schedules vary.

Requirements

• Comfort with technology and ability to learn quickly.
• Superior customer service skills.
• Ability to work a flexible schedule, including days, evenings, and weekends.
• High standards of integrity, credibility, and reliability.
• Ability to communicate effectively and clearly, with attention to detail.

Nice To Haves

• Proficiency in Microsoft Office Suite.
• High school diploma or GED.

Responsibilities

• Collect event ticketing and parking payments.
• Deal courteously and effectively with the general public.
• Accurately account for payments collected and tickets issued.
• Answer guest questions and resolve issues.
• Initiate and build relationships with customers.
• Research customer accounts as needed.
• Provide feedback to the supervisor.
• Operate computerized ticketing systems and handheld payment devices.
• Understand event layouts and seating charts.

Benefits

• 401(k) Savings Plan
• 401(k) matching

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed